LaCie 301515KUA Uživatelský manuál stáhnout pdf (Strana 52)

LaCie Network Space 2 • DESIGN BY NEIL POULTON Troubleshooting

User Manual page 52

I cannot copy a ﬁle larger

than 4 GB to the drive.

Are you connected to the computer via

USB?

When you connect the Network Space 2 to a computer via USB,

the USB share of the drive that mounts on the computer is for-

matted in MS-DOS (FAT32). This format limits ﬁle sizes to 4 GB.

To transfer >4GB ﬁles to the Network Space 2, disconnect the

USB cable and connect the Ethernet cable. See sections 3.4.3.

Disconnecting the USB Connection then 2. Connecting to a

Home Network. Alternatively, you can reformat the USB Share

to HFS+ (Mac users only), which permits larger ﬁle sizes (see

section 4.11. Dashboard: Drive Information).

The drive is not running no-

ticeably faster when connect-

ed via Hi-Speed USB 2.0.

Is the drive connected to a standard

USB port on your computer?

If your drive is connected to a standard USB port, this is normal.

A Hi-Speed USB 2.0 device can only operate at Hi-Speed USB

2.0 performance levels when it is connected directly to a Hi-

Speed USB 2.0 port. Otherwise, the Hi-Speed USB 2.0 device

will operate at the slower USB transfer rates. For more informa-

tion, please see sections 5.1. Optimizing Data Transfers.

Does your computer or operating sys-

tem support Hi-Speed USB 2.0?

See sections 1.1. Minimum System Requirements and 5.1. Opti-

mizing Data Transfers for more information.

The capacity of the disk is not

the total one written on the

packaging.

When you connect the drive to your computer via USB, only a portion of the total capacity is available. Up

to 500GB are allocated for the USB connection (for the Share named USBShare) and the remaining capacity

is dedicated for the Ethernet connection. This can be modiﬁed; see 4.11. Dashboard: Drive Information.

6.3.2. Windows Users

Problem Question Solution

The USB drive/key or USB

printer connected to the front

USB port is not recognized.

Is the USB cable connected to the Net-

work Space 2’s rear USB host port?

Devices connected to the front USB device port (hard drive or

printer) are automatically unmounted when you connect the

USB cable to the rear USB host port. To make the hard drive or

printer accessible, disconnect the USB cable from the rear USB

host port and connect the Network Space 2 to the network using

the Ethernet cable.

The drive is not recognized by

the computer.

Does your computer’s operating system

support the ﬁle system?

Check your computer’s documentation and see section 6. Re-

formatting the Network Space 2.

Is there an icon for the drive in My Com-

puter?

Go into My Computer and look for an icon and drive letter as-

signed to the LaCie drive. If the drive does not appear, follow the

rest of the Troubleshooting tips to isolate the problem. Go into

My Computer and look for an icon and drive letter assigned to

the LaCie drive. If the drive does not appear, follow the rest of

the Troubleshooting tips to isolate the problem.

Does your computer’s conﬁguration

meet the minimum system requirements

for use with this drive?

See section 1.1. Minimum System Requirements for more infor-

mation.

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